Help Desk Technician
Oct. 12, 2009
DEPARTMENT: Information Technology
POSITION TITLE: Help Desk Technician (KU Student Hourly)
STARTING DATE: Immediately
APPOINTMENT: Part time
SALARY: $7.50 per hour
DUTIES: The Help Desk Technician helps Kansas Athletics staff/IT users with technical and administrative questions and problems reported to the Help Desk by telephone, email, or in-person. A significant portion of the work is performed on the telephone at the Help Desk itself, but Help Desk personnel also visit users in their offices to work on solutions in-person.
REQUIRED Intermediate-level technical knowledge of personal computer hardware and software, including Windows and Mac systems. At least one year of hands-on experience in the installation, configuration, and support of personal computer hardware, software, peripherals, and operating systems is required.
PREFERRED Successful completion of Microsoft-authorized courses and/or other software application coursework.
Apply on-line at https://jobs.ku.edu, job category “Student Hourly”
THE UNIVERSITY OF KANSAS IS AN EQUAL OPPORTUNITY /AFFIRMATIVE ACTION EMPLOYER. THE UNIVERSITY ENCOURAGES APPLICATIONS FROM UNDERREPRESENTED GROUP MEMBERS. FEDERAL AND STATE LEGISLATION PROHIBITS DISCRIMINATION ON THE BASIS OF RACE, RELIGION, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, AGE, DISABILITY, AND VETERAN STATUS. IN ADDITION, THE UNIVERSITY POLICIES PROHIBIT DISCRIMINATION ON THE BASIS OF SEXUAL ORIENTATION, MARITAL STATUS, AND PARENTAL STATUS.