Baseball Fan Guide

Accessible/Limited Mobility Parking

Accessible/limited mobility parking is available north of Hoglund Ballpark in Lot 71 on a first-come, first-served basis. A state-issued accessible license plate or hang tag must be displayed. A personal identification card will also be required.

Banners

Banners should be no more than three feet high and must not obstruct fans’ view of the field or Hoglund Ballpark signage. Signs, banners and flags that contain obscene language or speech are prohibited. Such signs will be removed and/or the possessors of such signs may be removed from the stadium. Kansas Athletics has the right to remove any banner at any time for any reason.

Fan Cards

Fan cards containing both teams’ rosters and other gameday information are available at marketing tables located just inside the front gates of Hoglund Ballpark.

Gates

Gates open three hours before first pitch for fans wanting to watch batting practice. One hour before first pitch, those in the stands will be asked to go to the gates to have their tickets scanned.

Gate 1: MVP Club Entrance (1st Base Side)

Gates 3 & 4: General Public Entrance (Home Plate)

Gate 5: Player Guest Entrance (3rd Base Side)

Lost and Found

Inquiries regarding lost items during a game should be directed to the event staff wearing red polos. If you discover a missing item after you leave the facility you may call (785) 864-0591 Monday through Friday between 9:00 a.m.- 5:00 p.m.

Merchandise

The Rally House trailer is just outside the gates on the first base side for your merchandise and souvenir needs. Only Kansas Athletics can authorize the sales or distribution of promotional or merchandise items to fans near Hoglund Ballpark.

Other Parking

Parking is available in all yellow lots (70, 71, 90, 125, 127) surrounding Allen Fieldhouse and Horejsi Family Volleyball Arena starting one hour prior to first pitch on weekdays and all day on weekends. Parking must be purchased if arriving for batting practice prior to one hour to first pitch using the ParkMobile app on weekdays.

Phone Numbers to Note

(785) Area Code

  • Compliance Office 864-4200
  • Facilities Office 864-0591
  • KU Parking & Transit 864-PARK (7275)
  • KU Police 864-5900
  • Rally House 864-1119
  • Lost & Found 864-5900
  • Communications 864-3417
  • Ticket Office 864-3141 (800.34.HAWKS)
  • Williams Education Fund 864-3946
Prohibited Items

For the protection of our fans, the following items are not permitted in Kansas Athletics facilities and cannot be stored by Kansas Athletics personnel:

  • Metal bottles, cans, liquid containers and coolers (one 20 oz., unopened plastic bottle of water is allowed in per ticket holder. One empty, plastic refillable water-bottle up to 32oz. in size is allowed)
  • Backpacks, duffle bags, purses larger than a clutch bag (6” x 9” max), diaper bags, mesh bags, tinted plastic totes, any clear plastic bag greater than 12” x 6” x 12”, camera or binocular cases, or seatbacks
  • Food
  • Alcohol or Drugs
  • Umbrellas, strollers, bikes, skateboards
  • Weapons (as defined by the University’s weapons policy) of any type, including actual, simulated, toy or replica weapons, firearms, ammunition, self-defense sprays fireworks or incendiary devices, explosives, fuel, stun guns/tasers
  • Poles/sticks/bats of any kind
  • Sealed packages of any kind, including gifts
  • Drones (UAS-Unmanned Aircraft Systems or model aircraft
  • Objects that obstruct another patron’s view of the playing surface
  • Horns, whistles, and/or other noisemakers
  • Any object that can be used as a projectile, beach balls, frisbees, inflatables
  • Animals (except service animals, as defined by the Americans with Disabilities Act)
  • Anything that creates a nuisance or disruption including laser pointing devices, flashlights or glowsticks
  • Hazardous items including, but not limited to fuels, torches, lighter fluid, chemicals, paint, batteries or aerosols

Patrons are subject to inspection of their person, bags, and clothing capable of concealing prohibited items. Patrons may refuse inspections but management reserves the right to refuse entry.

Student Tickets

Students are admitted for free by presenting a valid KU ID on a first-come, first-served basis at the ticket booth on the day of the game.

Ticketing Information

The ticket booth will open one hour prior to game time and remain open until end of the fifth inning. The ticket office is located directly under the press box behind home plate. Children four and under will receive free admission when accompanied by a parent/guardian. For ticket information during the week, call 1-800-34-HAWKS, (785) 864-3141 or log onto KUAthletics.com.

Wheelchair Seating

There is one platform on the first base side and one platform on the third base side in the bleachers to accommodate wheelchairs (2 per side). There is space or one additional companion seat per wheelchair. Persons with limited mobility or others needing special assistance to reach their seats should contact the Athletic Ticket Office at (785) 864-3141.

Will Call

General Public – Hoglund Ballpark Ticket Office

KU Player/Guest – Gate 5: Located on 3rd base side of Hoglund Ballpark

Visiting Team Player/Guest – Gate 5: Located on 3rd base side of Hoglund Ballpark

Media – Hoglund Ballpark Ticket Office

A photo ID is required for the pick-up of all tickets.